cookouts privacy policy for website and customer data
1. Name and Contact Details of the Controller
The controller within the meaning of the General Data Protection Regulation (GDPR) is:
cookouts UG (haftungsbeschränkt)
Neuer Wall 38
20354 Hamburg
Germany
Email: simmons@cookouts.de
Managing Directors: Leander Simmons, Carl Neumann
cookouts UG (haftungsbeschränkt)
Neuer Wall 38
20354 Hamburg
Germany
Email: simmons@cookouts.de
Managing Directors: Leander Simmons, Carl Neumann
2. Contact Details of the Data Protection Officer
If you have any questions about data protection, you can contact our data protection officer at any time:
Email: simmons@cookouts.de
Email: simmons@cookouts.de
3. Collection and Storage of Personal Data and the Nature and Purpose of their Use
a) When you visit the website
When you visit our website www.cookouts.de, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a log file. The following information can be collected
- The IP address of the requesting computer,
- Date and time of access,
- Name and URL of the file accessed,
- The website from which the access was made (referrer URL),
- the browser used and, if applicable, the operating system of your computer and the name of your access provider.
This information is processed for the following purposes:
- To ensure a smooth connection to the website,
- Ensure a comfortable use of our website,
- Analyse system security and stability,
- Other administrative purposes.
The legal basis for data processing is art. 6 par. 1 lit. f GDPR.
b) Use of our 'Catering Request' contact form
We collect the following personal data for enquiries via our catering form
- Your name
- Telephone number,
- email address,
- Company name,
- City and address of the catering establishment,
- Number of people,
- Budget,
- Food requirements and preferences,
- Date and place of the event.
This data will be used to process your request and to carry out pre-contractual measures in accordance with art. 6 par. 1 lit. b GDPR.
c) Newsletter
If you register for our e-mail newsletter, we will collect your e-mail address. Registration is voluntary and is based on your consent in accordance with Art. 6 par. 1 lit. a GDPR. Our newsletter is sent via the service provider Brevo. Your data will be forwarded to Brevo and stored there.
When you visit our website www.cookouts.de, the browser used on your device automatically sends information to our website server. This information is temporarily stored in a log file. The following information can be collected
- The IP address of the requesting computer,
- Date and time of access,
- Name and URL of the file accessed,
- The website from which the access was made (referrer URL),
- the browser used and, if applicable, the operating system of your computer and the name of your access provider.
This information is processed for the following purposes:
- To ensure a smooth connection to the website,
- Ensure a comfortable use of our website,
- Analyse system security and stability,
- Other administrative purposes.
The legal basis for data processing is art. 6 par. 1 lit. f GDPR.
b) Use of our 'Catering Request' contact form
We collect the following personal data for enquiries via our catering form
- Your name
- Telephone number,
- email address,
- Company name,
- City and address of the catering establishment,
- Number of people,
- Budget,
- Food requirements and preferences,
- Date and place of the event.
This data will be used to process your request and to carry out pre-contractual measures in accordance with art. 6 par. 1 lit. b GDPR.
c) Newsletter
If you register for our e-mail newsletter, we will collect your e-mail address. Registration is voluntary and is based on your consent in accordance with Art. 6 par. 1 lit. a GDPR. Our newsletter is sent via the service provider Brevo. Your data will be forwarded to Brevo and stored there.
4. Cookies and Analytics
a) Use of cookies
We use cookies to make our website user-friendly and to optimise it. Cookies are small text files that are stored on your terminal. The following types of cookies are used:
- Technically necessary cookies (e.g. from webflow): These are necessary to ensure the basic functioning of the website.
- Analytic cookies: With your consent, we use cookies from Google Analytics, Google Tag Manager and Microsoft Clarity for statistical analysis of user behaviour.
Processing is based on Art. 6 para. 1 lit. a GDPR (consent).
b) Google Analytics and Google Tag Manager
We use Google Analytics and Google Tag Manager, services of Google LLC, to analyse the use of the website. Cookies are used to analyse your browsing behaviour. The information is usually transferred to and stored on a Google server in the USA.
c) Microsoft Clarity
Microsoft Clarity is an analysis tool that helps us understand user behaviour on our website. Data is collected and analysed anonymously.
We use cookies to make our website user-friendly and to optimise it. Cookies are small text files that are stored on your terminal. The following types of cookies are used:
- Technically necessary cookies (e.g. from webflow): These are necessary to ensure the basic functioning of the website.
- Analytic cookies: With your consent, we use cookies from Google Analytics, Google Tag Manager and Microsoft Clarity for statistical analysis of user behaviour.
Processing is based on Art. 6 para. 1 lit. a GDPR (consent).
b) Google Analytics and Google Tag Manager
We use Google Analytics and Google Tag Manager, services of Google LLC, to analyse the use of the website. Cookies are used to analyse your browsing behaviour. The information is usually transferred to and stored on a Google server in the USA.
c) Microsoft Clarity
Microsoft Clarity is an analysis tool that helps us understand user behaviour on our website. Data is collected and analysed anonymously.
5. Disclosure of Data to Third Parties
Your personal data will only be transferred to third parties for the following purposes:
- Contract fulfilment: To carry out catering orders, we pass on relevant information (name, date and address of the event) to our partner restaurants (Art. 6 para. 1 lit. b GDPR).
- Service providers: We use service providers such as Brevo to send newsletters.
- Legal obligations: If we are legally obliged to do so (Art. 6 para. 1 lit. c GDPR).
Your data will not be transferred to third countries outside the EU/EEA.
- Contract fulfilment: To carry out catering orders, we pass on relevant information (name, date and address of the event) to our partner restaurants (Art. 6 para. 1 lit. b GDPR).
- Service providers: We use service providers such as Brevo to send newsletters.
- Legal obligations: If we are legally obliged to do so (Art. 6 para. 1 lit. c GDPR).
Your data will not be transferred to third countries outside the EU/EEA.
6. Rights of the Persons Concerned
You have the right to:
- obtain information about your personal data processed by us (Art. 15 GDPR).
- request the rectification of inaccurate or incomplete personal data stored by us (Art. 16 GDPR).
- request the erasure of your personal data stored by us (Art. 17 GDPR).
- to request the restriction of the processing of your personal data (Art. 18 GDPR).
- to request data portability (Art. 20 GDPR).
- to object to the processing (Art. 21 GDPR).
- to withdraw your consent at any time (Art.) 18 GDPR).
- to request data portability (Art. 20 GDPR).
- to object to processing (Art. 21 GDPR).
- to withdraw your consent at any time (Art. 7 para. 3 GDPR).
- to lodge a complaint with a supervisory authority (Art. 77 GDPR).
Contact details of the data protection supervisory authorities can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html
- obtain information about your personal data processed by us (Art. 15 GDPR).
- request the rectification of inaccurate or incomplete personal data stored by us (Art. 16 GDPR).
- request the erasure of your personal data stored by us (Art. 17 GDPR).
- to request the restriction of the processing of your personal data (Art. 18 GDPR).
- to request data portability (Art. 20 GDPR).
- to object to the processing (Art. 21 GDPR).
- to withdraw your consent at any time (Art.) 18 GDPR).
- to request data portability (Art. 20 GDPR).
- to object to processing (Art. 21 GDPR).
- to withdraw your consent at any time (Art. 7 para. 3 GDPR).
- to lodge a complaint with a supervisory authority (Art. 77 GDPR).
Contact details of the data protection supervisory authorities can be found at: https://www.bfdi.bund.de/DE/Service/Anschriften/Laender/Laender-node.html
7. Duration of Data Storage
Personal data will be deleted as soon as the purpose for which it was stored no longer applies, unless there is a legal obligation to retain it.
If the data is required for other lawful purposes, processing will be limited.
If the data is required for other lawful purposes, processing will be limited.
8. Data Security
We use suitable technical and organisational security measures to protect your data against manipulation, loss, destruction or unauthorised access.
9. Topicality and Amendment of this Data Protection Declaration
This privacy policy was last updated in October 2024 and is currently valid. Further development of our website or changes to legal or official requirements may make it necessary to amend this privacy policy, and you can contact us at any time if you have further questions about data protection.
